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FAQ

Why subscribe?
IrishCycle.com uses a reader-funded journalism model without a paywall. That means the people who subscribe understand the importance of keeping IrishCycle.com’s journalism open for everybody to read.

How do I subscribe?
By visiting https://ko-fi.com/irishcycle/tiers and picking the option that best suits you.

Who handles payments?
Subscriptions are managed using Ko-Fi, but payments are handled by Stripe, an Irish-American financial services company which is ranked highly for its security practices. Stripe is used by well-known companies such as Deliveroo and Booking.com. Stripe’s security level is seen as comparable to Paypal.

How do I manage my subscription?
Log onto ko-fi.com and then visit https://ko-fi.com/account/

How do I increase the level I subscribe for?
You can increase the level you pay by following these steps:

  1. Log onto https://ko-fi.com/
  2. Then go to https://ko-fi.com/irishcycle/tiers
  3. You should be able to select the next level, for example, “Quick-build cycle path” option which is set at €10 per month as standard, or the “Filtered permeability” level which is set at €20 per month.

How do I cancel my subscription?
Sorry to see you go and we hope to have you back soon. To cancel, follow these steps:

  1. Log onto https://ko-fi.com/
  2. Then go to https://ko-fi.com/account/
  3. Under ‘subscriptions’ look for “Membership to IrishCycle.com…” 
  4. Click on the “…” button.
  5. Click “do not renew”.
  6. “Are you sure you wish to cancel this subscription?” and click “Yes, cancel it”.

Any questions? Any issues?
If you have any issues or just questions please contact cian.ginty@gmail.com or, if your issue is on Ko-Fi you can also contact them directly.