FAQ for subscribers who used Ko-Fi.com

PLEASE NOTE: This FAQ is for subscribers who followed a link to subscribe before April 20, 2023 or who subscribed directly via Ko-Fi.com after that. If that doesn’t describe you, please see the FAQ at: irishcycle.com/subscribe.

Who handles payments?
Ko-Fi manages subscriptions while payments are managed by Stripe, an Irish-American financial services company which is ranked highly for its security practices. Stripe is used by well-known companies such as Deliveroo and Booking.com. Stripe’s security level is seen as comparable to Paypal.

How do I manage my subscription?
Uses of Ko-Fi can log onto ko-fi.com and then visit ko-fi.com/account.

How do I cancel my subscription?
Sorry to see you go and we hope to have you back soon. To cancel, follow these steps:

  • Log onto ko-fi.com
  • Then go to ko-fi.com/account
  • Under ‘subscriptions’ look for “Membership to IrishCycle.com…”
  • Click on the “…” button.
  • Click “do not renew”.
  • “Are you sure you wish to cancel this subscription?”
  • And click “Yes, cancel it”.

Any questions? Any issues?
If you have any issues or just questions please contact cian.ginty@gmail.com.

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